Strictly 18+ only. Users must meet the minimum legal gambling age.
One account per person, household, or IP address.
The name on your account must exactly match the name on your payment method.
Bonuses are subject to wagering requirements before funds can be withdrawn.
Any form of abuse or fraud will lead to withheld funds and account closure.
1. Acceptance of Terms
By accessing or using the s99 platform, you agree to be bound by these Terms & Conditions. This constitutes a legal agreement between you (the user) and the platform operator.
We reserve the right to update these terms at any time. Continued use of the website after updates are posted indicates your acceptance of the revised terms. We encourage users to review this page regularly.
2. Eligibility
To create an account, you must be at least 18 years of age or the legal minimum age required by the laws applicable to Malaysia. By registering, you represent that you have the full legal capacity to enter into this agreement.
Access to our services is restricted to users within permitted regions. If you access the site from a restricted jurisdiction, you do so at your own risk and are responsible for compliance with your local laws.
3. Account Registration and Security
Users must provide accurate and complete information during registration. To ensure security, a Know Your Customer (KYC) verification process is required before withdrawals are processed.
Strictly one account is permitted per person, household, or device. Creating multiple accounts is a violation of our terms. You are solely responsible for maintaining the confidentiality of your password and for all activities occurring under your account. If you suspect your account has been compromised, contact our support team immediately.
4. Deposits and Withdrawals
We support various payment categories for deposits and withdrawals. Specific limits and processing times are displayed within your account and may vary depending on the selected payment method.
All deposits and withdrawals must be made using payment methods belonging to the registered account holder. Third-party payments are strictly prohibited. We reserve the right to request further documentation before approving any payout.
5. Bonuses and Promotions
Each promotion offered by s99 is subject to its own specific set of terms. Bonus funds are treated separately from cash deposits and are subject to wagering (playthrough) requirements before they can be converted to withdrawable cash.
While a bonus is active, maximum bet limits may apply. Bonus abuse, including but not limited to hedge betting or collusion, will result in the forfeiture of bonus funds and potential account suspension. For current offers, please visit our Promotions page.
6. Game Rules and Fair Play
All games on our platform utilize certified Random Number Generators (RNG) provided by our licensed game suppliers to ensure fair and unbiased outcomes.
In the event of a technical glitch or connection failure that interrupts a game round, the round will be voided and the original stakes will be refunded. Disputed rounds will be investigated based on server logs provided by the game supplier.
7. Prohibited Activities
The following activities are strictly forbidden:
Fraud, money laundering, or using stolen payment details.
Arbitrage, hedge betting, or colluding with other players.
Using bots, scripts, or any automation software.
Exploiting technical bugs or glitches for financial gain.
Initiating unauthorized chargebacks through payment providers.
Violation of these rules will result in the immediate freezing of funds and permanent account termination.
8. Responsible Gambling
We are committed to providing a safe gaming environment. Users can access tools to manage their play, including deposit limits, session reminders, and cool-off periods.
Self-exclusion is available for those who wish to stop gambling. Once a self-exclusion period is set, it cannot be cancelled early. For more information, please visit our Responsible Gaming page.
9. Intellectual Property
All content, including text, graphics, logos, and software on this website, is the property of s99 or its partners. Users are granted a limited license to access the site for personal, non-commercial use. Any unauthorized reproduction or distribution of our branding is prohibited.
10. Availability and Liability
Our services are provided on an "as is" and "as available" basis. We do not guarantee uninterrupted access and may suspend services for maintenance or due to reasons beyond our control.
Obvious errors in displayed odds, account balances, or payouts (palpable errors) will be corrected. We reserve the right to void bets or winnings resulting from such errors.
11. Suspension and Termination
We reserve the right to suspend or close any account if we suspect a breach of these terms. During an investigation, account access and withdrawals may be temporarily restricted.
Upon termination, any remaining legitimate funds (excluding bonuses and winnings from fraudulent activity) will be handled according to our internal security protocols.
12. Data Protection
Your privacy is important to us. We collect and process data to provide our services and comply with legal requirements. For full details on how we handle your information, please refer to our Privacy Policy.
13. Complaints and Disputes
If you have a concern, we encourage you to use our internal complaint channels first. Please provide your account ID and a detailed description of the issue when submitting a complaint.
We strive to resolve all disputes amicably. If an internal resolution cannot be reached, the matter will be handled in accordance with the policies applicable to our platform operations.
14. Changes to These Terms
These terms may be amended periodically. All updates are posted on this page with a revised "Effective Date." It is the user's responsibility to ensure they are aware of the current terms by checking this page.
15. Contact Information
If you have questions regarding these Terms & Conditions, please reach out to our support team through the official channels available on this site, such as the Support page or the live chat feature.